Accessibility statement
This website for gamblers and their relatives is run by the Swedish national gambling helpline (Stödlinjen) at the Centre for Psychiatry Research. We want as many people as possible to be able to use the website. This page describes how stodlinjen.se complies with Swedish law on the accessibility of digital public services, any known accessibility problems, and how you can report shortcomings to us so that we can improve the site.
How accessible is the website?
We are aware that parts of the website are not fully accessible. See the Inaccessible content section below for more information.
What can you do if you cannot use parts of the website?
If you need information from stodlinjen.se that is inaccessible to you, please email stodlinjen.slso@regionstockholm.se. The response time is normally 1–2 working days. You can also call us at 020-81 91 00.
Report accessibility problems
We constantly strive to improve the website's accessibility. If you discover problems that are not described on this page, please email stodlinjen.slso@regionstockholm.se or call us at 020-81 91 00.
Enforcement procedure
If you contact us with a complaint and are unhappy with our response, please contact Digg, the Swedish Agency for Digital Government.
Report accessibility problem (digg.se)
Technical information about website accessibility
This website is partially compliant with the Swedish accessibility regulations, due to the non-compliances listed below.
Inaccessible content
Lack of compliance with legal requirements
Documents
There are shortcomings in documents published after September 23, 2018
- Some documents are not properly rendered (tagged) to work with screen readers.
- The reading order may be incorrect in some documents.
- In some documents, the alt texts for graphics are missing.
Third-party products
There are some issues with the chat function on stodlinjen.se. Our chat provider is aware of the problems and is working to resolve them.
- Insufficient contrast: Some elements have insufficient contrast, affecting accessibility.
- Lack of clear error messages: Incorrectly filled forms are indicated only by red colour.
The chat supports keyboard navigation and relies on external software for content reading.
How we tested the website
We have conducted a self-assessment (internal testing) of stodlinjen.se.
The latest assessment was conducted on 13-03-2025. The report was last updated on 07-04-2025.